The first question we ask ourselves is: where is the serial number located? A question that may seem trivial, but is very important for your safety and to remain compliant with current regulations. Indeed, this unique alphanumeric code not only allows for precise identification of the device but also differentiates it from all other devices of the same model. However, many of us have difficulty finding it. Here is a guide on the places you should look to find the serial number of your bike or electric scooter.
Why is the serial number important?
The serial number of an electric bike or an electric scooter is of paramount importance to its owner. It allows, for example, to facilitate the identification of the device, but also to prove your good faith to insurers. To get into the details, it’s below.
The importance of the serial number for insurance
In terms of insurance, the serial number is valuable information for your insurer. It not only helps to identify the electric scooter or bicycle, but also to verify that the description provided at the time of subscription truly corresponds to the insured vehicle.
In short, it is a foolproof way to differentiate the bicycle or electric scooter from others of the same model. And it is also thanks to this alphanumeric code that the insurer can track the traceability of the vehicle in case of theft.
You will have understood, you need to note this number as soon as you purchase the vehicle and keep it safe. Some sellers, like Weebot, provide you with the serial number directly on the invoice so that you have no trouble remembering it.
The serial number in case of theft
Electric bikes and scooters are easy targets for thieves. To protect yourself, the serial number is your best ally. First of all, it makes the search work of the authorities easier in case of theft. And in the event of resale of the vehicle, the serial number helps to prove that the bike or electric scooter truly belongs to you.
Then think about writing it down and keeping it in a safe place. For added security, we even recommend taking a photo of it on your smartphone. That way, you can be sure to always have it on hand.
The importance of the serial number in the marking of bicycles and electric scooters
"Marking has become a legal requirement since January 1, 2021, for new bicycles and scooters, and since July 1, 2021, for used models. It is generally engraved on the frame and is directly associated with the serial number to combat theft and facilitate the return of the vehicle to its owner."
"This is why the serial number is so important. It proves the authenticity of your device and allows you to recover it quickly in case of theft."
Where to find the serial number on an electric scooter?
Like any vehicle, the electric scooter has its serial number. But where is it hidden? Under the deck, under the handlebars, on the rear shock absorber, in the user manual... The possibilities are numerous. Here are the places to look first.
On the electric scooter itself
The serial number of an electric scooter is usually engraved or stuck directly on the electric scooter. Here are the most common places:
● Under the handlebar: on the tube or the lower plate of the handlebar, or near the base of the handlebar.
● On the frame: at the back or on the side, or even near the seat tube.
● Under the deck: inside the battery compartment or on the bottom of the platform, near the rear wheel axle.
● On the battery: some manufacturers prefer to engrave the serial number on the battery, next to or on the underside of it.
● Under the chassis or the rear shock absorber: on some electric scooters, the serial number may be located under the chassis, near the rear shock absorber, or in discreet areas of the vehicle.
On the original packaging
If you haven't found the serial number in the previously mentioned locations, consider taking a look at the original packaging of your electric scooter. The famous alphanumeric code may be indicated on it.
On the manufacturer's website
If you really can't find the serial number of the electric scooter, then your last resort is to contact the manufacturer. Many manufacturers offer the possibility to retrieve the serial number of your device from other information, such as the order number or the battery reference. So, don't hesitate to check the manufacturer's website if your serial number is missing.
Where to find the serial number on an electric bike?
"It may happen that your dealer or your insurance asks you for the serial number of your electric bike. Small problem: you don't know where to look. In this section, we show you the places to find this little code. Let's go!"
Under the frame: The standard location
On an electric bike, the most common location for the serial number is under the bottom bracket, on the central part of the frame. The alphanumeric code is engraved or printed there, and to locate it, you just need to flip the bike over or use a mirror. Be careful, some models may have a layer of paint or varnish that partially covers the code. So, pay attention to the details.
Under the battery or on the front fork: This varies by model.
On certain models of electric bikes, particularly those equipped with removable batteries, the serial number may be located under the battery. By removing it, you will then be able to see the famous code. Other models display the serial number on the front fork, often near the wheel axle, requiring a careful examination of the device, as the code may be slightly hidden under layers of paint or protective varnish.
Other places to find the serial number of an electric bike
• On the seat post: On some bicycles, the serial number may also be engraved on the seat post, at the base.
• On the frame (near the seat tube or at the derailleur level): Sometimes, it is located near the seat tube or even on the side of the frame, near the derailleur.
• Under the handlebars (lower plate): Another less common but possible location is under the handlebars, particularly on the lower plate or at the base of the handlebars.
Specific cases of modern bicycles: the QR code
Recently, new methods of vehicle identification have emerged. Some models now feature a QR code, affixed to the frame, which allows easy access to essential vehicle information via a mobile application. This information is stored in a database, facilitating the traceability of the vehicle in case of theft or loss.
In any case, the serial number is often engraved or stuck on metal parts of the bike, sometimes covered with paint or varnish. So be attentive to the details and don't hesitate to use a mirror or clean the area to better locate it.
Difference between the serial number and other identifiers: what you need to know
When searching for the serial number of your bike or electric scooter, be careful not to confuse it with other identifiers that may also be found on your device. Each code has a specific role and plays a crucial part in identifying your vehicle.
|
Identifier |
Description |
Role |
Example of location |
|
Serial number |
Unique alphanumeric code, engraved or affixed, allowing for the identification of a vehicle. |
Individually identify the bike or scooter, essential in case of theft or insurance. |
'Under the frame, under the battery, on the handlebars, sometimes on the fork.' |
|
Security code |
Code used to unlock a lock or activate certain functions. |
Protects against theft or unauthorized use, but does not replace the serial number. |
On the anti-theft device, in the electronic system of the machine. |
|
Model number |
Identify the specific version of the product, shared among all vehicles of the same model. |
Allows for knowledge of the general specifications, but does not identify each device individually. |
On the frame, near the derailleur, or in the user manual. |
|
QR code |
Scannable numeric code that provides access to a database containing detailed information. |
Allows quick access to information such as the serial number and model. |
On the frame or near the screen (for some models). |
This table helps to better visualize the differences between each type of identifier, their usefulness, and where to find them.
What to do in case of an unreadable or erased serial number?
It may happen that the serial number of your bike or electric scooter is difficult to read, faded, or simply missing. In these situations, don't panic, there are solutions to resolve this issue. Here are the steps to follow to recover or find this important information.
What to do in case of an unreadable or erased serial number?
If the serial number of your bike or electric scooter is unreadable or erased, don't worry, there are several solutions to retrieve it. Here are the steps to follow:
1. Check possible areas
Before jumping to conclusions, take a complete tour of the areas where the serial number might be hidden. It may be covered with paint or varnish, making it difficult to read. Don't hesitate to use a mirror, a cloth, or even a bit of detergent to clean it.
2. Contact the manufacturer
If you still can't find the number, the manufacturer may have a record of the serial numbers. Provide information such as the order number or model so they can help you retrieve it.
3. The impact on insurance
A missing serial number can complicate the process of obtaining insurance. If yours is erased, contact your insurer to see if you can update your file with other information provided by the manufacturer.
4. Search for another form of identification
If your bike or scooter has a QR code, you can scan it with your smartphone to get information, including the serial number.
5. Ask for professional help
If nothing has worked, call a professional. A technician may be able to locate the serial number or guide you towards other solutions if it is irretrievably lost.
Although the serial number is important, it is not impossible to recover or find it if it is unreadable or erased. With a few steps and the help of manufacturers or insurers, you can still secure your bike or electric scooter.
Conclusion
In summary, the serial number is a crucial piece of information for your bike and electric scooter. It helps to better secure the device, facilitates its traceability, and reassures insurers. Knowing it or, at least, keeping it in a safe place allows you to prove the authenticity of your vehicle and to recover it quickly in case of theft. With this guide, we guarantee that you will no longer forget the serial number of your vehicle. And in case of a problem (illegibility of the code or missing number), do not hesitate to contact Weebot: we will do our utmost to help you.