Returns
Dear Customer, Weebot accepts returns within fourteen days, provided that the products have never been used or damaged and that they still include their original packaging.
Unfortunately, we will not be able to trade in your device which has been used as part of a re-sale in the second-hand circuit.
If the product no longer suits you, it would be preferable and more advantageous for you to resell it to a private individual by your own means because it could suffer a discount that will put you at a significant disadvantage, like any second-hand vehicle.
Batteries: Faced with the plurality of different possible batteries and in order to offer you the most recent and efficient cells, we create each battery to order. This implies that it is a personalized product not eligible for return or the right of withdrawal.
Of course, the Weebot guarantee will continue to apply to the new owner, it will be enough for him to present us the purchase invoice, the deed of transfer attached to your identity document to benefit from the guarantee that we offer. on date of purchase.
Items will be returned at your expense via the delivery method of your choice. Please contact our customer service beforehand: contact@wee-bot.com so that we can inform you of the return procedures.
For all additional requests: 01.80.89.45.52 or contact@wee-bot.com or CGV