As an electric scooter owner, it is not uncommon for your vehicle to break down. If your scooter no longer starts or stops, your vehicle may display an error code on its screen. This error signal indicates an anomaly that you can take care of or contact a professional to help you. Weebot tells you more on the subject.
Learn all about error codes
Before you can troubleshoot an error code you need to understand how it works. Weebot explains everything to you!
How do the error codes on your electric scooter work?
Like many electric vehicles, your scooter may be faced with breakdowns which may be linked to a faulty component. To find out the source of the fault, you can refer to the error codes displayed on the screen of your electric scooter.
These will tell you the type of faults encountered using different codes. To be sure that the code is always up to date, you must take the time to contact the manufacturer of your electric scooter. You can obtain these codes using the application of the brand of your scooter via a Bluetooth connection.
The different error codes depending on the electric scooter models
Each scooter system has its own code. This is why Weebot has compiled a list of existing error codes for scooters available on our Weebot sales platform. We would still like to remind you that scooter systems are often updated and that certain codes are no longer current. To be sure you have an authentic code, we invite you to contact the manufacturer of your electric scooter.
Error codes for Xiaomi scooters
If you own a Xiaomi brand scooter (whether it is a Xiaomi Pro, Scooter Lite, Essential Scooter or M365) then this list of error codes may concern your vehicle:
- 1 0: Communication error with the LCD display and the controller
- 1 1 1: Motor phase A fault
- 1 2: Phase B anomaly
- 1 3: Phase C anomaly
- 1 4: Connection error between acceleration sensor and controller
- 1 5: Connection error at the brake sensor
- 1 8: Communication error with motor sensor
- 2 1: Communication error with the SGB
- 2 2: Incorrect BMS password
- 2 3: Incorrect BMS serial number
- 2 4: System voltage problem
- 2 6: Data storage problem
- 2 7: Incorrect controller password
- 2 8: Fault in MOSFET/Transistor
- 2 9: MOSFET/Transistor low state fault
- 3 1: Program jump error
- 3 5: Incorrect serial number of the electric scooter
- 3 9: Battery sensor temperature abnormal
- 4 0: Abnormal corrector temperature
Segway Electric Scooters
If you own a scooter from the brand Segway (Segway ES1, ES2, ES4, E22E; E25E, E45E) or Ninebot (Max G30 P, Max G30 L, G30D, G30 Max) then this error code list may concern your vehicle:
- 1 0: Poor communication between the dashboard and the controller.
- 1 1: Motor phase A fault
- 1 2: Motor phase B fault
- 1 3: Motor phase C fault
- 1 4: Fault in the accelerator sensor
- 1 5: Brake sensor fault
- 1 6: Bad location of the MOS battery
- 1 7: Incorrect location of the external battery
- 1 8: Engine sensor fault
- 1 9: High battery voltage
- 2 0: High voltage at the external battery
- 2 1: Failure to communicate with the battery
- 2 2: Battery password error
- 2 3: Incorrect battery serial number
- 2 4: Incorrect system voltage detected
- 2 6: Memory failure
- 2 7: Command fault
- 2 8: Fault at the MOSFET/Transistor level
- 2 9: MOSFET/Transistor low state fault
- 3 1: Software error
- 3 5: Invalid scooter serial number
- 3 9: Abnormal battery temperature
- 4 0: Abnormal temperature of the control card
- 4 1: Abnormal temperature of the external battery
- 4 2: Communication problem with the external battery
- 4 3: Incorrect external battery code
- 4 4: External battery serial number error
- 4 5: Deep discharge of the internal BMS cell
- 4 6: Deep discharge of the external cell of the BMS
- 4 7: Fault in the internal BMS
- 4 8: External BMS communication error
- 4 9: BMS internal flash memory fault
- 5 0: BMS external flash memory fault
Dualtron, Speedway and Kaboo electric scooters
If you own a scooter from the brand Dualtron (Thunder, Ultra, Zero 10X) or Speedway (4 and 5) or Kaboo (Mantis, Wolf) then this error code list may concern your vehicle:
- E 2: Brake fault
- E 4: Regulator fault
- E 6: Battery undervoltage
- E 7: Motor fault
- E 8: Display problem
- E 9: Fault at controller level
- E 10: Communication failure between controller and display
- E 11: Communication failure between controller and display
- E 12: Fault in the BMS (battery management card)
- E 13: Fault in the lighting system
Weebot electric scooters
If you own a scooter from the brand Weebot (Zephyr, Anoki, and Leika) then this error code list may concern your vehicle:
- E02: Brake problem.
- E04: Regulator problem.
- E06: Battery undervoltage problem.
- E07: Engine problem.
- E08: Display display problem.
- E09: Controller fault.
- E10: Signal problem from controller to display.
- E11: Signal problem from display to controller.
- E12: Problem with the BMS.
- E13: Problem with the scooter's lighting.
Nami Electric Scooters
If you own a scooter from the brand Nami (Blast, Burn-E, and Klima) then this error code list may concern your vehicle:
- 80: Accelerator fault
- 20 1: Fault in the rear motor
- 20 2: Fault in the front motor
- 30 1: Communication error at the rear controller
- 30 2: Communication error at the front controller
- 40 1: Rear controller fault
- 40 2: Fault in the front controller
Teverun electric scooters
If you own a scooter from the brand Teverun (Fighter, Fighter Suprem and Mini) then this error code list may concern your vehicle:
- 1: the motor is not in phase
- 2: Hall defect
- 4: Accelerator fault
- 5: Undervoltage protection
- 6: Controller failure
- 7: Communication error (overheating)
- 8: Protection failed
Etwow electric scooters
If you own a scooter from the brand Etwow, then this error code list may concern your vehicle:
- E1 Motor overcurrent problem
- E2 Communication problem when starting communication.
- E3: Battery overvoltage problem
Inöe electric scooters
If you own an Inöe Bloomy, Swemmie, or Tweeky scooter, the error codes may vary from one model to another.
You can nevertheless find some common error codes such as:
- 44: Incorrect serial number of the external battery
- 42: External battery communication error
When you see an error code displayed on your scooter, it means that an anomaly has been detected. You will therefore need to change a component of your scooter as quickly as possible. Do not hesitate to contact a professional to obtain a detailed quote.
The risks of breakdowns
As an electric vehicle driver, it is not uncommon for your two wheels to break down. These faults are indicated by error codes or discomfort when driving. Weebot explains how to avoid this scenario.
What are the common breakdowns you should face?
"When you ride a scooter, it is possible that you may face breakdowns. The origin of these breakdowns is easily identifiable based on the defects you will notice on your vehicle. Here are the common breakdowns that your electric vehicle might have:"
- The engine has overheated: this can be linked to engine overactivity, a lack of tire pressure, damaged cables, or overloading.
- Water has entered the components of your vehicle.
- There is a fuse problem: a fuse is burnt and it must be changed.
- The battery is dead.
How to avoid breakdowns?
To avoid having to deal with frequent breakdowns, you must maintain your vehicle by adopting certain reflexes on a daily basis. Here are some tips to avoid damage to your electric scooter by your guards:
- Avoid riding in the rain even with scooters that meet the waterproof standard.
- Drive carefully to avoid accidents and other collisions.
- Make frequent reviews.
- Maintain your battery.
- Take the time to clean your scooter.
- If your engine overheats, let your vehicle rest.
- Do not leave your charger plugged in all the time.
Where to repair your electric scooter?
When your scooter does not work or you do not understand the error code displayed, you can always consult professionals to help you. Our Weebot team and technicians are at your disposal!
Contact us!
If you do not understand an error code, you can consult our customer service. At the slightest problem with your vehicle, our team can guide and assist you from choosing the parts to be replaced to the repair of your two-wheeler.
You can contact us by email on sav@wee-bot.com or by telephone from 10 a.m. to 8 p.m. Monday to Saturday at 01.80.89.45.52. Please note that when you are on our online platform, a live chat will be available to answer your questions and guide you as best as possible. Weebot is committed to helping you even in the most critical situations.
Visit our Weebot repair centers?
If you don't know where to get your scooter repaired, our Weebot service centers will be happy to welcome you. We have several service centers in France: in Boulogne Billancourt, Paris, Lyon, and Bordeaux.
There, our technicians have the necessary equipment to repair your two wheels. You can bring your own pieces or count on us! We have the best parts on the market to allow your vehicle to always be as efficient as ever!
FAQ
Why does my scooter go into safety?
When your electric scooter goes into safety, it is possible that its braking system is damaged. This anomaly prevents the engine from functioning properly. If this is your case, we recommend that you consult a professional quickly.
How do I reset my system on an electric scooter?
Resetting your electric scooter allows you to reset the different configurations of your two wheels. It may be necessary to reset your system when it is broken or has not been used for a while. This maneuver will allow you to restart your vehicle.
What should I do if my scooter no longer turns on?
When your electric scooter no longer turns on, you can check that all of its cables are properly connected or inspect the control screen and the various components of your scooter to check that they are not damaged.
Conclusion
Electric scooter error codes are there to help you detect an anomaly. You will then know if you need to change a part as it is. If you have the slightest problem, do not hesitate to contact our team who will support you throughout the repair process!